Help

Any questions contact Pamela Mueller
Office 414-283-0030 – Cell 414-801-6246

How do I update my credit card information?

  1. Go to: https://members.vanmueller.com/login.php and enter your Username and Password, then click the Login button.
  2. Under Useful Links click Update Credit Card info.
  3. Enter your new credit card information, then click the Update Info button.

How do I change my e-mail address?

  1. Go to: https://members.vanmueller.com/login.php and enter your Username and Password, then click the Login button.
  2. Under Useful Links click Change Password/Edit Profile.
  3. Enter your new e-mail address, then click the Save Profile button.

How do I change my password?

  1. Go to: https://members.vanmueller.com/login.php and enter your Username and Password, then click the Login button.
  2. Under Useful Links click Change Password/Edit Profile.
  3. In the Change Password field, enter your new password.
  4. In the Confirm Password field, enter your new password again.
  5. Click the Save Profile button.

I lost my password. What do I do?

  1. Go to the login page by clicking here.
  2. Under Lost password? enter your e-mail address and click the Get Password button. An e-mail containing a link to reset your password will be sent to you.
  3. Open the e-mail message, then click on the link in the message (or copy and paste it into your web browser).
  4. You will then be asked to enter a new password before you can login again.

How do I cancel my membership?

  1. Go to: https://members.vanmueller.com/login.php and enter your Username and Password, then click the Login button.
  2. Click the  Your Subscription/Payment History/Cancel tab to view your subscription.
  3. Under Your payment history, in the Product column, click the Cancel Subscription  link.

How do I contact you?

There are 2 easy ways to get in touch with us:

  1. Go to the Contact page, fill out the short form and click Submit. Please fill out all fields — it will help us answer your questions faster
  2. Our mailing address:
    Pamela Mueller
    929 N. Astor St.
    Suite 2008
    Milwaukee, WI 53202-3488
    Office: 414-283-0030
    Cell: 414-801-6246